Frequently Asked Questions

Your questions answered to help you navigate the world of proxies with
confidence and ease.

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I can’t access my account, what should I do?

Please follow these steps if you’re having trouble accessing your account: 
• Ensure you are entering your email & password correctly.
• Reset your password through “Forgot Password?” 
• Try a different browser or device.
• Reach out to customer support.

How long does it take for my order to be delivered?

5 minutes.

What forms of payment do you accept?

We accept all major credit and debit cards:
Stripe Link, Apple Pay, Google Pay and bank transfers.

Can I get an invoice for my order?

Invoices are sent with all orders and can be downloaded from the dashboard.

Can I extend my order or change auto renewal?

You can manually extend all orders or change auto-renewal from the dashboard.

I have missed my renewal, what can I do?

Unfortunately, you have missed your chance to renew once a plan expires.

Do my phone numbers change every time they renew?

You will retain the same list of numbers when you renew your subscription.

What are the minimum number of lines that can be purchased?

There is no minimum number of lines.

Where can I see a list of lines I purchased?

You can view your phone numbers on the dashboard.

How long can i keep the number for?

Numbers can be kept indefinitely with auto renew enabled.

How long does it take to recieve a sms?

SMS messages are delivered instantly.

Do they work on every site?

The numbers are working on all US sites.

What carriers do you have?

AT&T, T-Mobile and Verizon.

Are my lines always active?

All lines are active and messages are delivered instantly.

Do you have an api?

We have an API please see Wired SMS API Postman Documentation.

What delivery methods do you have?

Delivery is via portal, webhooks, APIs or browser extensions.

Is this a VOIP number?

No we dont sell VOIPs or virtual numbers, T-Mobile, AT&T & Verizon only!

What browser integrations do you have?

We are integrated with Insomniac, Private Tabs, Jancy and more.

Can you intergrate with automatiq?

Please see Automatic guides.
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